FAQs

Short, plain-English answers to the most common compliance questions.

Get your free link
Is my personal data safe?expand_more
Absolutely. Only the documents you choose to share are public, and you can add a passcode to protect your link.
Do site managers need an account?expand_more
No. When you share your ComplyLink, they can view and verify your documents instantly without signing up.
What happens if a document expires?expand_more
We alert you before expiry, and you can replace documents without changing the link.
What documents should I upload?expand_more
ABN/ASIC registration, public liability insurance, workers comp, trade licences, white cards, SWMS and safety policies.
Can I keep some documents private?expand_more
Yes. Documents are private by default. You decide which ones appear on your public compliance page.
Can I password-protect my public link?expand_more
Yes. Password protection is available on Trade Pack if you need extra control over who can open your public compliance page.
Can I download everything as a ZIP?expand_more
Yes. You can export all documents at any time from the billing page.
Does ComplyLink replace my existing storage?expand_more
You can keep files anywhere, but ComplyLink keeps the compliance-ready versions in one link and sends expiry reminders.
What happens if I cancel?expand_more
Your data is retained for 60 days. You can export documents during that period before deletion.
Is there a free plan?expand_more
Yes. You can keep a free compliance link with up to 5 documents. Every new account also includes 14 days of full Trade Pack features before dropping back to the free plan unless you upgrade.